Terms of Service

1. Acceptance of Terms

By accessing and using Twin Owls App ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Twin Owls App provides cloud-based accounting and financial management services, including:

• User access control and collaboration tools
• Transaction management and reconciliation
• Financial reporting and analytics
• Double-entry accounting system
• Multi-entity bookkeeping and accounting

3. User Accounts and Registration

To use our Service, you must create an account and provide accurate, complete information. You are responsible for:

• Ensuring your account information remains current and accurate
• Notifying us immediately of any unauthorized use
• All activities that occur under your account
• Maintaining the confidentiality of your account credentials

4. Acceptable Use

You agree not to use the Service to:

• Reverse engineer or attempt to extract source code
• Use the Service for fraudulent or illegal activities
• Access another user's account without permission
• Interfere with or disrupt the Service
• Upload malicious code or compromise system security
• Infringe on intellectual property rights
• Violate any applicable laws or regulations

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to:

• Security measures to protect your information
• Data backup and storage for service continuity
• The processing of your financial data for accounting purposes
• Our collection and use of your information as described in our Privacy Policy

6. Subscription and Payment

Use of certain features requires a paid subscription. By subscribing, you agree to:

• No refunds for partial months or unused features
• Our right to change pricing with 30 days notice
• Automatic renewal unless cancelled before the renewal date
• Pay all applicable fees as described in your subscription plan

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Twin Owls App and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of your data and financial information. By using the Service, you grant us a limited license to process and store your data solely for providing the Service.

8. Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We reserve the right to:

• Implement usage limits to ensure fair access
• Modify or discontinue features with notice
• Suspend service for emergency maintenance
• Perform scheduled maintenance with reasonable notice

9. Limitation of Liability

To the maximum extent permitted by law, Twin Owls App shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption.

Our total liability for any claims related to the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Twin Owls App from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate this agreement at any time. Upon termination:

• Outstanding fees remain due and payable
• We may delete your data after the grace period
• You may export your data for 30 days after termination
• Your access to the Service will be discontinued

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]